WBSEDCL aims to become the leading power distribution company in the country, focusing on societal development and the well-being of its customers, service providers, and employees. Committed to Corporate Social Responsibility, WBSEDCL strives to allocate its resources efficiently and adhere to broad principles that benefit the community.

WBSEDCL actively participates in Corporate Social Responsibility initiatives to enhance socio-economic conditions within its jurisdiction. These efforts include constructing school buildings, developing roads, installing tube wells, organizing free medical camps, and distributing computers to local high schools.