SMS & Missed Call Services
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SMS & Missed Call Services
Few Important steps for WBSEDCL Consumer Service
WBSEDCL has introduced SMS and Missed Call functionalities to improve consumer services. Consumers registered with WBSEDCL can now lodge ‘No-Power’ complaints by sending a predefined SMS or by giving a missed call. Those who haven’t registered their mobile numbers can use the SMS service for registration. Additionally, consumers can retrieve their last bill and payment details using the SMS service with their registered mobile numbers.
SMS Template and designated Mobile no. for sending the SMS is given below
WBSEDCL Service Information
SL NO: | Service Type | Activity | User | Template | Send SMS To / Give Missed Call |
---|---|---|---|---|---|
1 | SMS | Registration of Mobile Number with WBSEDCL. | All Consumers of WBSEDCL | REG |
|
2 | SMS | Enquiry of last raised bill detail | Registered Consumers of WBSEDCL | BD |
|
3 | SMS | Enquiry of last five(5) payment detail | Registered Consumers of WBSEDCL | LPMT |
8422990336 |
4 | SMS | Raise No Power Complaint | Registered Consumers of WBSEDCL | NP |
|
5 | Missed Call | Raise No Power Complaint | Registered Consumers of WBSEDCL | Give a missed call | 8422990337 |
Defect/Danger in WBSEDCL's network? WhatsApp Photo and Location to 8900793100